14 apps that connect your customer journey.
Zoho CRM Plus unifies your sales, marketing, customer service, and every other customer-facing team on one platform so you can deliver exceptional customer experiences to every customer. Unify business data, customer engagements, ROI, and more—all while keeping your customer at the center of everything you do.
Key Features
Connected customer experiences
- 360 degree customer view
- Omni channel customer engagement: Email, Chat, Social Media
- Automation and process management
- Powerful and unified analytics: Reports & Dashboards
- Team collaboration: Bring your sales, marketing, and customer service teams under one roof.
Apps Included
Experience Crm beyond sales
- Zoho Crm
- Zoho Sales IQ
- Zoho Desk
- Zoho Projects
- Zoho Campaigns
- Zoho Social
- Zoho Survey
- Zoho Analytics
- Zoho Marketing Automation
- Zoho Pagesense
- Zoho Webinar
- Zoho Backstage
- Zoho Cliq
- Zoho Workdrive
Integrations
Popular Integrations
- Office Suite: Google workspace, Microsoft 365
- Finance: Zoho books, Quickbooks, Zoho expense, Zoho billing, Xero
- Quote Management: Proposify, Quotewerks
- Document Signer: Zoho sign, DocuSign, Adobe Sign
- Marketing Automation: Google Ads, Mailchimp
- Social Media: Zoho social, Facebook
- Storage: Dropbox, Google Drive
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